Agency
Noun
UK
/ˈeɪ.dʒən.si/
US
/ˈeɪ.dʒən.si/
Definition
An organization or company that provides a service or helps people
Example
"He works at a travel agency."
"The agency helped hundreds of people find jobs during the year."
"Government agencies often manage education, transport, and health systems."
Explanation
An agency is a business, group, or organization that provides a specific service or helps people do something. For example, a travel agency helps you book holidays, and a job agency helps you find work. Government agencies carry out rules or help people with housing, education, or health. In another meaning, “agency” can also mean having control over your own actions, like “personal agency.” But in most everyday use, it refers to a company or service.